Before hiring them, check the facts
Zirth Group / Degrau Mágico — documented consumer report
Timeline, documentation, and public sources on a €6,000 payment for a project and specialties, with no delivery and no refund to date.
- Available documentation
- Contract, WhatsApp messages, emails, delivery confirmations, witness, payment records
- Source: our own documentation
Case summary
I paid €6,000 for the preparation of the project and specialties. More than three months have passed and, so far, I have received no project, no specialties, no concrete documentation, and no refund. Despite several attempts to contact the company by phone, email, and letter, I still have no clear response or objective solution.
This website gathers documentation about an unresolved situation. Its purpose is to present facts, preserve evidence, allow a right of reply, and help other consumers perform their own due diligence before hiring.
Neutrality statement
This website does not replace legal advice and does not present allegations as judicially proven facts. Its purpose is to organize documentation, preserve evidence, request a resolution, and help other consumers perform their own due diligence before hiring.Relationship Map: Zirth Group, Degrau Mágico and Variety Splendor
Zirth Group
Public-facing brand / website
Public-facing name associated with the promotion of LSF construction, project work, engineering, and construction services. It should be presented as a brand or public name unless documentation proves another legal status.
Public sourceRelationship to be documentedSource from the brand’s own public website; used only to show how the services are publicly presented.
Degrau Mágico, Lda.
Legal entity
Legal entity identified by NIPC 518380157 and associated with the matter/documentation where applicable. It should be presented as the contracting entity only if it appears in the contract, invoice, receipt, formal email, or other document.
Business registry / public profileIdentified legal entityPublic/commercial business-information sources and public profile. Always confirm with the official Certidão Permanente where necessary.
View related sourcesSources
Business registry / informationLast reviewed: 26 August 2026
Variety Splendor
Company/brand mentioned in public complaints
Name associated with public complaints and public sources related to consumer experiences. Any legal relationship with Zirth Group or Degrau Mágico should only be stated if supported by documentation.
Business registry / public profileMentioned in public sourcesPublic complaints are allegations made by their respective authors and are not presented as judicially proven facts.
View related sourcesSources
Public complaintLast reviewed: 26 August 2026
MS Corporate Group
Public profile / associated business name
Name appearing in public profiles or public platforms related to Variety Splendor or associated representatives. It should be presented as a public reference, not as a legal conclusion.
Public profilePublic referencePublic profile or platform result; used only to document a public reference, not to prove legal responsibility.
View related sourcesSources
Platform profileLast reviewed: 26 August 2026
Connections and their sources
- Zirth Group→Degrau Mágico, Lda.Legal relationship not yet confirmedTo be confirmed
The relationship appears in our own documents or direct communications — to be confirmed with the uploaded documents. The legal nature of the relationship is to be confirmed.
Sources
Source to be addedSource to be added
Last reviewed: 26 August 2026
Public sources only evidence the existence and content of the referenced publication, profile, registry entry, or complaint — they do not evidence legal responsibility.
- Degrau Mágico, Lda.→Diogo Manuel Ribeiro BenediMentioned in public profilePublic profile
Diogo Benedi appears listed in a public profile related to Degrau Mágico. Role and responsibility to be confirmed with a document.
Sources
Professional profileLast reviewed: 26 August 2026
Public sources only evidence the existence and content of the referenced publication, profile, registry entry, or complaint — they do not evidence legal responsibility.
- MS Corporate Group→Diogo Manuel Ribeiro BenediMentioned in public profilePublic profile
Diogo Benedi appears listed in a public profile related to MS Corporate Group.
Sources
Professional profileLast reviewed: 26 August 2026
Public sources only evidence the existence and content of the referenced publication, profile, registry entry, or complaint — they do not evidence legal responsibility.
- Variety Splendor→Diogo Manuel Ribeiro BenediMentioned in public complaintThird-party allegation
Diogo Benedi is mentioned in public complaints related to Variety Splendor. Third-party allegations, not presented as judicially proven facts.
Sources
Public complaint- Portal da Queixa — Pagamento de quantia despendidas
- Portal da Queixa — Promessas não cumpridas e prestações de habitação em atraso
Last reviewed: 26 August 2026
Public sources only evidence the existence and content of the referenced publication, profile, registry entry, or complaint — they do not evidence legal responsibility.
- Variety Splendor→MS Corporate GroupAppears in public profilesPublic source
The names appear together in public sources and public platform or profile results.
Sources
Platform profileLast reviewed: 26 August 2026
Public sources only evidence the existence and content of the referenced publication, profile, registry entry, or complaint — they do not evidence legal responsibility.
- Degrau Mágico, Lda.→Variety SplendorAppears in public complaintsPublic source
Variety Splendor appears in public complaints and discussions that also mention Degrau Mágico. Legal relationship not yet confirmed.
Sources
Public complaintLast reviewed: 26 August 2026
Public sources only evidence the existence and content of the referenced publication, profile, registry entry, or complaint — they do not evidence legal responsibility.
- Zirth Group→Diogo Manuel Ribeiro BenediAppears in our communicationsConfirmed by direct communication
The name appears in the direct communications associated with this experience. Contractual role to be confirmed with a document.
Sources
Our own communicationsSource to be added
Last reviewed: 26 August 2026
Public sources only evidence the existence and content of the referenced publication, profile, registry entry, or complaint — they do not evidence legal responsibility.
Why this matters
This section matters because consumers may encounter different names, brands, or entities when searching, negotiating, or filing complaints. The goal is to help people understand which names appear connected to the same experience or related public sources, so each person can perform their own due diligence before hiring.
View sources connecting these entitiesPeople and representatives mentioned
Diogo Manuel Ribeiro Benedi
Also referred to as: Diogo Benedi
Where the name appears
Name appearing in direct communications related to our case, in public company profiles, and in third-party public complaints.
Role and responsibility to be confirmedPublic profileThe public complaints mentioning this name are allegations by their respective authors. They are not presented as judicially proven facts and imply no legal conclusion by this website.
Sources
Professional profile- LinkedIn — Degrau Mágico
- LinkedIn — MS Corporate Group
- Portal da Queixa — Pagamento de quantia despendidas
- Portal da Queixa — Promessas não cumpridas (habitação)
- Fórum da Casa — Variety Explendor
Last reviewed: 26 August 2026
Public sources only evidence the existence and content of the referenced publication, profile, registry entry, or complaint — they do not evidence legal responsibility.
Vítor Benedi
Also referred to as: Vitor Benedi
Where the name appears
Name mentioned in communications and public references associated with the same brands and entities.
Role and responsibility to be confirmedTo be confirmedAny family, professional, or corporate relationship mentioned by third parties is not confirmed by any document and does not imply legal responsibility.
Sources
Source to be addedSource to be added
Last reviewed: 26 August 2026
Public sources only evidence the existence and content of the referenced publication, profile, registry entry, or complaint — they do not evidence legal responsibility.
Additional names will only be added when a verifiable public source or our own documentation supports the mention.
Timeline
Chronological record of the documented facts, indicating the origin of each piece of evidence.
11 results
20 August 2026
Public complaints and testimonials found
Public third-party complaints with similar allegations were located. These are allegations by their respective authors.
To be confirmedPublic sourceSee Public Sources sectionVariety SplendorDegrau Mágico, Lda.12 August 2026
No refund received
No refund, full or partial, of the amount paid has been received.
PendingOwn documentBank statements (redacted)Degrau Mágico, Lda.01 August 2026
No concrete documentation received
No concrete documentation demonstrating executed work was received.
PendingOwn documentOwn recordDegrau Mágico, Lda.15 July 2026
No project received
As of this date, no architecture project had been received.
PendingOwn documentOwn recordZirth Group15 July 2026
No specialties received
The contracted specialties were not received.
PendingOwn documentOwn recordZirth Group27 June 2026
Delivery confirmations received
Confirmations of correspondence delivery and email read receipts.
DocumentedOwn documentDelivery receiptsDegrau Mágico, Lda.24 June 2026
Formal letters sent
Registered letter requesting a resolution or a refund of the amount paid.
No responseOwn documentCopy of the letter (redacted)Degrau Mágico, Lda.10 June 2026
Emails sent
Formal emails requesting delivery of the project and specialties.
No responseDirect communicationExported emailsDegrau Mágico, Lda.20 May 2026
Follow-up WhatsApp messages
Several status requests sent via WhatsApp. General replies, with no documents delivered.
DocumentedDirect communicationScreenshots (redacted)Zirth Group08 May 2026
Payment of €6,000
Payment of the agreed amount. Bank record available in redacted form.
DocumentedOwn documentPayment record (redacted)Degrau Mágico, Lda.04 May 2026
Contract signed / agreement initiated
According to the documents, an agreement was signed for the preparation of the Architecture project and its specialties.
DocumentedOwn documentContract (redacted version)Degrau Mágico, Lda.Zirth Group
Documentation
Index of documentation related to the case. Only redacted versions are shown publicly; private documents are listed but not published.
Do not publish personal or sensitive data without redacting private information.
Before publishing any document, remove or redact signatures, bank details, identification numbers, private addresses, personal contact details, and other sensitive information.8 results
04 May 2026
Services agreement
Signed contract for the preparation of the Architecture project and specialties.
- Entities:
- Degrau Mágico, Lda., Zirth Group
- Notes:
- Signatures, address, and contract number redacted in the public version.
08 May 2026
Proof of payment of €6,000
Bank record of the payment of the agreed amount.
- Entities:
- Degrau Mágico, Lda.
- Notes:
- IBAN and bank details redacted.
20 May 2026
WhatsApp conversations
Screenshots of status requests and the replies received.
- Entities:
- Zirth Group
- Notes:
- Phone numbers redacted.
10 June 2026
Formal emails sent
Email correspondence requesting delivery or a refund.
- Entities:
- Degrau Mágico, Lda.
- Notes:
- Personal addresses redacted.
27 June 2026
Delivery confirmations
Registered mail receipts and email read confirmations.
- Entities:
- Degrau Mágico, Lda.
- Notes:
- —
24 June 2026
Registered letter
Formal letter requesting a resolution or refund of the amount paid.
- Entities:
- Degrau Mágico, Lda.
- Notes:
- Private address redacted.
02 July 2026
Witness statement
Statement by a person present at meetings and communications.
- Entities:
- Zirth Group
- Notes:
- Not published. Identity protected at the witness's request.
20 August 2026
Collection of public complaints
Index of third-party public complaints found online. These are allegations by their respective authors.
- Entities:
- Variety Splendor, Degrau Mágico, Lda.
- Notes:
- See the Public Sources section.
What was promised vs. what was received
Comparison between what was contracted and what has been received as of this update.
| Promised / contracted | Received so far | Notes |
|---|---|---|
| Architecture project | Not received | Contracted in May 2026. |
| Specialties | Not received | Included in the amount paid. |
| Concrete documentation | Not received | No executed work has been presented. |
| Clear response | Not received | Contact attempted by phone, email, and letter. |
| Refund of amount paid | Not received | €6,000 outstanding. |
| Objective solution | Not presented | Matter in dispute. |
Companies and brands mentioned
Zirth Group
BrandBrand and public website through which the service was presented, based on our experience.
- Source:
- Direct communications and public pages
- Notes:
- Commercial point of contact brand.
Degrau Mágico, Lda.
CompanyLegal entity identified in the contractual documentation of our case.
- Source:
- Contract and payment records
- Notes:
- Also referred to in third-party public complaints.
Variety Splendor
BrandBrand mentioned in third-party public complaints and testimonials.
- Source:
- Portal da Queixa, Fórum da Casa, Fixando
- Notes:
- Not part of our contract; included because it appears in related public sources.
MS Corporate Group
Platform profileName appearing in public platform profiles and results associated with Variety Splendor.
- Source:
- Fixando
- Notes:
- Presented only as a public reference.
Diogo Benedi
IndividualName referred to in third-party public complaints and in public platform profiles.
- Source:
- Portal da Queixa, Fórum da Casa, Fixando
- Notes:
- The inclusion of the name does not, by itself, constitute a legal conclusion.
Vítor Benedi
IndividualName referred to in public information associated with the brands mentioned.
- Source:
- Public sources
- Notes:
- Relationship to our case to be confirmed.
Public sources and other complaints
Claim and source matrix
Every public claim on this site is linked to a source: our own documentation, direct communication, a public source, or an explicit “source to be added” marker. Third-party statements are identified as allegations.
14 results
- Ref. AOur own documentationDocumented
We paid €6,000 for an architecture project and specialties.
View internal documentation - Ref. BOur own documentationDocumented
We received no project, specialties, or concrete documentation.
View internal documentation - Ref. COur own documentationDocumented
No refund of the amount paid has been made to date.
View internal documentation - Ref. DOur own direct communicationDocumented
We made several contact attempts by phone, email, and letter.
View internal documentation - Ref. EOur own direct communicationDocumented
We received no clear response and no objective solution.
View internal documentation - Ref. FPublic business sourcePublic source
Degrau Mágico, Lda. is identified by NIPC 518380157 in public business sources.
- Ref. GPublic business sourcePublic source
Variety Splendor, Lda. appears in public business sources.
Sources
Public sources only evidence the existence and content of the referenced publication, profile, registry entry, or complaint — they do not evidence legal responsibility.
- Ref. HPublic business sourcePublic source
Zirth Group publicly presents project, engineering, and turnkey LSF construction services.
Sources
Public sources only evidence the existence and content of the referenced publication, profile, registry entry, or complaint — they do not evidence legal responsibility.
- Ref. IPublic profilePublic source
The name Diogo Benedi appears in public profiles of Degrau Mágico and MS Corporate Group.
Sources
Public sources only evidence the existence and content of the referenced publication, profile, registry entry, or complaint — they do not evidence legal responsibility.
- Ref. JPublic profilePublic source
“Variety Splendor By Mscorporategroup” appears in public results on the Fixando platform.
Sources
Public sources only evidence the existence and content of the referenced publication, profile, registry entry, or complaint — they do not evidence legal responsibility.
- Ref. KThird-party public complaintThird-party allegation
Third parties publicly allege payments without delivery of the contracted project.
Sources
Public sources only evidence the existence and content of the referenced publication, profile, registry entry, or complaint — they do not evidence legal responsibility.
- Ref. LThird-party public complaintThird-party allegation
Third parties publicly allege unfulfilled refund promises.
Sources
Public sources only evidence the existence and content of the referenced publication, profile, registry entry, or complaint — they do not evidence legal responsibility.
- Ref. MForum discussionThird-party allegation
A public forum discussion refers to alleged experiences involving the same names.
Sources
Public sources only evidence the existence and content of the referenced publication, profile, registry entry, or complaint — they do not evidence legal responsibility.
- Ref. NOur own documentationTo be confirmed
The legal nature of the relationship between Zirth Group, Degrau Mágico, and Variety Splendor is not confirmed.
Sources
Source to be added
19 results
- Third-party public complaintsUnknown
Portal da Queixa — Variety Splendor complaints overview
Portal da Queixa
Public page listing multiple complaints associated with the Variety Splendor brand, including complaints by Nuno Marques, Sandra Lobo, João, and Manuela Franz.
- Reliability note:
- Public consumer complaints source. The complaints are allegations by their respective authors.
- Entities mentioned:
- Variety Splendor, Nuno Marques, Sandra Lobo, João, Manuela Franz
- Date accessed:
- 20 August 2026
- Last checked:
- 26 August 2026
- Third-party public complaintsUnresolved6.000 €
Portal da Queixa — Nuno Marques — Pagamento de quantia despendidas
Portal da Queixa
Public complaint in which Nuno Marques alleges payment of €6,000 for a project associated with Variety Splendor and Diogo Manuel Ribeiro Benedi, also referring to Degrau Mágico.
- Reliability note:
- Public third-party allegation; not presented as a judicially proven fact.
- Entities mentioned:
- Variety Splendor, Diogo Manuel Ribeiro Benedi, Degrau Mágico, Lda., Nuno Marques
- Date accessed:
- 20 August 2026
- Last checked:
- 26 August 2026
- Third-party public complaintsUnknown
Portal da Queixa — Nuno Marques — Vítima de burla e falsificação de assinatura
Portal da Queixa
Public complaint in which Nuno Marques alleges fraud, falsification of documents/signatures, and refers to Diogo Benedi, Variety Splendor, and Degrau Mágico.
- Reliability note:
- Serious allegations made by a third party, presented in neutral terms and without any legal conclusion on our part.
- Entities mentioned:
- Variety Splendor, Diogo Benedi, Degrau Mágico, Lda., Nuno Marques
- Date accessed:
- 20 August 2026
- Last checked:
- 26 August 2026
- Third-party public complaintsUnresolved
Portal da Queixa — Nuno Marques — Pagamento do valor despendido em agosto de 2025
Portal da Queixa
Earlier public complaint by Nuno Marques concerning a payment made in August 2025 and alleged repeated delays.
- Reliability note:
- Public third-party allegation; not presented as a judicially proven fact.
- Entities mentioned:
- Variety Splendor, Nuno Marques
- Date accessed:
- 20 August 2026
- Last checked:
- 26 August 2026
- Third-party public complaintsUnresolved
Portal da Queixa — Sandra Lobo — Falta de execução do projeto e ausência de devolução do valor pago
Portal da Queixa
Public complaint in which Sandra Lobo alleges failure to execute a project and failure to refund the amount paid.
- Reliability note:
- Public third-party allegation; not presented as a judicially proven fact.
- Entities mentioned:
- Variety Splendor, Sandra Lobo
- Date accessed:
- 20 August 2026
- Last checked:
- 26 August 2026
- Third-party public complaintsUnresolved
Portal da Queixa — Sandra Lobo — Promessa de devolução de valor não cumprida
Portal da Queixa
Public complaint in which Sandra Lobo alleges that a promised refund was not fulfilled.
- Reliability note:
- Public third-party allegation; not presented as a judicially proven fact.
- Entities mentioned:
- Variety Splendor, Sandra Lobo
- Date accessed:
- 20 August 2026
- Last checked:
- 26 August 2026
- Third-party public complaintsUnknown
Portal da Queixa — Sandra Lobo — Dúvida quanto à identidade apresentada em conversa
Portal da Queixa
Public complaint in which Sandra Lobo raises concerns about the identity of a person presented in a conversation related to the matter.
- Reliability note:
- Public third-party allegation; not presented as a judicially proven fact.
- Entities mentioned:
- Variety Splendor, Sandra Lobo
- Date accessed:
- 20 August 2026
- Last checked:
- 26 August 2026
- Third-party public complaintsUnknown
Portal da Queixa — João — Promessas não cumpridas e prestações de habitação em atraso — Diogo Benedi
Portal da Queixa
Public complaint in which João refers to unfulfilled promises and housing-related delays, mentioning Diogo Benedi.
- Reliability note:
- Public third-party allegation; review the original content and the status of the complaint.
- Entities mentioned:
- Variety Splendor, Diogo Benedi, João
- Date accessed:
- 20 August 2026
- Last checked:
- 26 August 2026
- Third-party public complaintsUnresolved
Portal da Queixa — Manuela Franz — Pagamento efetuado sem entrega do abrigo de jardim nem esclarecimentos sobre casa modular
Portal da Queixa
Public complaint in which Manuela Franz alleges payment without delivery of a garden shelter or clarification regarding a modular house.
- Reliability note:
- Public third-party allegation; not presented as a judicially proven fact.
- Entities mentioned:
- Variety Splendor, Manuela Franz
- Date accessed:
- 20 August 2026
- Last checked:
- 26 August 2026
- Forum discussionsUnknown
Fórum da Casa — Discussão: Variety Explendor
Fórum da Casa
Public forum discussion about an alleged experience involving Variety Explendor, Diogo Manuel Benedi, and references to Degrau Mágico.
- Reliability note:
- Forum discussion; useful as a public signal, but not equivalent to documentary evidence or an official decision.
- Entities mentioned:
- Variety Splendor, Diogo Manuel Benedi, Degrau Mágico, Lda.
- Date accessed:
- 20 August 2026
- Last checked:
- 26 August 2026
- Professional or platform profilesUnknown
Fixando — Variety Splendor By Mscorporategroup / Sou o Diogo Benedi
Fixando
Public Fixando platform result showing “Variety Splendor By Mscorporategroup” and the description “Sou o Diogo Benedi.”
- Reliability note:
- Public platform profile or result; should be used only to show a public link between names/brands, not as proof of legal responsibility.
- Entities mentioned:
- Variety Splendor, MS Corporate Group, Diogo Benedi
- Date accessed:
- 20 August 2026
- Last checked:
- 26 August 2026
- Professional or platform profilesUnknown
Fixando — Consultoria Financeira em Murtosa
Fixando
Public Fixando result related to financial consulting in Murtosa, showing “Variety Splendor By Mscorporategroup” and “Sou o Diogo Benedi.”
- Reliability note:
- Public platform profile or result; should be used only as a public reference.
- Entities mentioned:
- Variety Splendor, MS Corporate Group, Diogo Benedi
- Date accessed:
- 20 August 2026
- Last checked:
- 26 August 2026
- Professional or platform profilesUnknown
Zirth Group — website público e loja de serviços
zirthgroup.pt
Public website of the Zirth Group brand, including the “About” page, services store, “Projeto e engenharia,” “Construção LSF chave na mão,” and “Soluções complementares.”
- Reliability note:
- Source from the brand’s own public website; evidences only how the services are publicly presented.
- Entities mentioned:
- Zirth Group
- Date accessed:
- 20 August 2026
- Last checked:
- 26 August 2026
- Company registry / business informationUnknown
Degrau Mágico, Lda. — informação empresarial pública (Racius)
Racius
Public business record associated with Degrau Mágico, Lda. (NIPC 518380157).
- Reliability note:
- Commercial business information; confirm with the official Certidão Permanente where necessary.
- Entities mentioned:
- Degrau Mágico, Lda.
- Date accessed:
- 20 August 2026
- Last checked:
- 26 August 2026
- Company registry / business informationUnknown
Degrau Mágico, Lda. — einforma (NIF 518380157)
einforma
Public business-information record associated with NIF 518380157.
- Reliability note:
- Commercial business information; not proof of legal responsibility.
- Entities mentioned:
- Degrau Mágico, Lda.
- Date accessed:
- 20 August 2026
- Last checked:
- 26 August 2026
- Company registry / business informationUnknown
Degrau Mágico, Lda. — Iberinform e Rigorbiz
Iberinform / Rigorbiz
Additional public business records associated with Degrau Mágico, Lda.
- Reliability note:
- Commercial business information from aggregator sources.
- Entities mentioned:
- Degrau Mágico, Lda.
- Date accessed:
- 20 August 2026
- Last checked:
- 26 August 2026
- Company registry / business informationUnknown
Variety Splendor, Lda. — informação empresarial pública
Racius / Iberinform / Rigorbiz
Public business records associated with Variety Splendor, Lda.
- Reliability note:
- Commercial business information; confirm with the official registry where necessary.
- Entities mentioned:
- Variety Splendor
- Date accessed:
- 20 August 2026
- Last checked:
- 26 August 2026
- Professional or platform profilesUnknown
LinkedIn — Degrau Mágico
LinkedIn
Public LinkedIn company profile associated with Degrau Mágico, where the name Diogo Benedi appears.
- Reliability note:
- Public profile maintained by third parties; evidences only the content published on the profile.
- Entities mentioned:
- Degrau Mágico, Lda., Diogo Benedi
- Date accessed:
- 20 August 2026
- Last checked:
- 26 August 2026
- Professional or platform profilesUnknown
LinkedIn — MS Corporate Group
LinkedIn
Public LinkedIn company profile associated with MS Corporate Group, where the name Diogo Benedi appears.
- Reliability note:
- Public profile maintained by third parties; evidences only the content published on the profile.
- Entities mentioned:
- MS Corporate Group, Diogo Benedi
- Date accessed:
- 20 August 2026
- Last checked:
- 26 August 2026
Submit another public source
Do not publish personal or sensitive data without redacting private information.
Testimonials
A space for other consumers to share their experience. Testimonials are not published automatically: they remain a draft until reviewed and should be accompanied by documentation whenever possible.
Nuno M.
11 March 20266.000 €According to a public complaint, the complainant alleges paying €6,000 for a project and not receiving the contracted service.
Public sourceUnresolvedVariety SplendorDegrau Mágico, Lda.Sandra L.
02 May 2026According to a public complaint, the complainant alleges failure to execute the project and no refund of the amount paid.
Public sourceUnresolvedVariety SplendorManuela F.
19 July 2026According to a public complaint, the complainant alleges payment without delivery of the contracted goods.
Public sourceUnresolvedVariety Splendor
Submit testimony
Complaints and next steps
General consumer information. This does not constitute legal advice.
Livro de Reclamações Eletrónico
- What it is
- Official platform for submitting complaints against suppliers of goods and services in Portugal.
- When to use it
- When there is a consumer relationship and an official record with the regulator is wanted.
- Documents to prepare
- Contract, proof of payment, exchanged communications.
Portal da Queixa
- What it is
- Private consumer complaints platform where brands can respond publicly.
- When to use it
- To create a public record of the complaint and attempt contact with the brand.
- Documents to prepare
- Summary of the facts, dates, redacted supporting documents.
IMPIC
- What it is
- Portuguese institute for public markets, real estate, and construction.
- When to use it
- When the activity is subject to licensing in construction or real estate.
- Documents to prepare
- Contract, company identification, description of the situation.
Direção-Geral do Consumidor / CIAC
- What it is
- Public consumer authority and municipal consumer information centres.
- When to use it
- For information on consumer rights and referral to mediation.
- Documents to prepare
- Timeline of the facts and supporting documentation.
Julgados de Paz
- What it is
- Local courts for lower-value disputes.
- When to use it
- When a swift decision is sought in a civil dispute within the applicable value limit.
- Documents to prepare
- Contract, payment records, communications, calculation of the amount claimed.
PSP / GNR / Ministério Público
- What it is
- Police authorities and the Public Prosecutor's Office, for filing a criminal complaint.
- When to use it
- If the person believes a crime may have occurred, for example fraud. Classification is for the authorities to determine.
- Documents to prepare
- All available documentation and a clear timeline of the facts.
Consulta com advogado
- What it is
- Individual legal advice on the most appropriate course of action.
- When to use it
- Before starting any formal process or publishing sensitive information.
- Documents to prepare
- Contract, receipts, communications, timeline.
Checklist
- Keep the contract
- Keep payment records
- Keep WhatsApp messages
- Keep emails
- Keep sent letters
- Keep delivery confirmations
- Take screenshots
- Create a timeline
- Do not publish personal data without redaction
- Seek legal advice
Right of reply
If you represent any of the companies or individuals mentioned on this website and believe that any information is incorrect, incomplete, or outdated, you may submit a formal response, correction request, or supporting documentation. Relevant responses may be published on this page.
Corrections and updates
This page exists to keep the website updated, correct information where necessary, and record relevant responses or developments.
26 August 2026
Website published with initial documentation.
Reason: To organize documentation and enable a right of reply.
Unresolved situationRelated section20 August 2026
Twelve public sources related to the brands mentioned were added.
Reason: Due diligence and public context.
No changeRelated section27 June 2026
Delivery confirmations for the correspondence sent were recorded.
Reason: Evidence preservation.
No responseRelated section
Frequently asked questions
- Is this the official company website?
- No. This is an independent website created to document a consumer experience.
- Has the company been convicted of fraud?
- This website does not state that there has been a conviction. It reports facts, documents, communications, and public complaints, while distinguishing between our own documentation, public sources, and third-party allegations.
- Why was this website created?
- It was created to organize documentation, preserve evidence, request a resolution, and alert other consumers to verify carefully before hiring.
- Can the company respond?
- Yes. There is a Right of Reply section where authorized representatives can submit a formal response, correction request, or supporting documentation.
- What happened?
- An amount of €6,000 was paid for a project and specialties. After more than three months, we have not received the project, specialties, concrete documentation, or a refund.
- Can I submit my testimony?
- Yes. You can submit testimony through the Testimonials section. Testimonials are not published automatically and should be accompanied by documentation whenever possible.
- Does this website provide legal advice?
- No. This website provides information and documentation. For legal advice, consult a lawyer or competent authority.
Names, brands and related terms
Index of the names, alternative spellings and domains that appear in the documents, communications, public profiles and public complaints referenced on this page. Listing a name implies no judgement about conduct, legal responsibility or corporate relationship.
Brands and names
- Zirth Group
- Zirth
- Degrau Mágico
- Degrau Magico
- Degrau Mágico, Lda.
- Variety Splendor
- Variety Splendor, Lda.
- MS Corporate Group
Domains and sites
- zirthgroup.pt
- www.zirthgroup.pt
- zirthgroup.com
- zirthgroup
People named in public sources
- Diogo Benedi
- Diogo Manuel Ribeiro Benedi
- Vítor Benedi
- Vitor Benedi
Search terms (PT)
- construção LSF
- LSF Aveiro
- casas LSF Aveiro
- construção Aveiro
- construcao Aveiro
- projeto de arquitetura Aveiro
- reclamação de consumidor
- Portal da Queixa
- Fixando
Search terms (EN)
- LSF construction
- light steel frame Aveiro
- construction Aveiro
- construction company Aveiro
- architecture project Aveiro
- consumer complaint Portugal
This index exists only to make the documented information easier to find and verify. Any entity or person mentioned may use the right of reply.
Contact
Contact for other affected consumers, journalists, lawyers, consumer organizations, and for the company or its representatives.
Messages submitted are not published.
Legal notice and due diligence
This website does not replace legal advice and does not present allegations as judicially proven facts. Its purpose is to organize documentation, preserve evidence, request a resolution, and help other consumers perform their own due diligence before hiring.