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This is an independent website documenting a consumer experience. It is not the official website of the company.

Unresolved situation — last updated on 8 September 2026.

Timeline — Zirth Group and Degrau Mágico

Dated timeline of contacts, payments, and promises relating to Zirth Group, Degrau Mágico, and Variety Splendor, including the refund promised and not yet received.

Latest interaction: refund promise after posts were removed

At the request of the company/representative, we temporarily removed the posts and suspended public disclosure of the situation based on a commitment that the €6,000 would be refunded. After that commitment, several further promises were made that the transfer would be made “immediately” or that the funds would arrive “at any moment.” Bank details for the transfer were also requested again and provided. Despite this, we have not received the funds or a valid proof of executed transfer.

This section documents only communications and commitments made after the temporary removal of the posts. It does not present legal conclusions regarding intent, responsibility, or fault. Original screenshots are retained as private evidence and public versions must be redacted to protect personal and sensitive data.

If the refund is received, this page will be updated to reflect that fact.

Status record

Temporary removal date
27 August 2026
Refund promise date
27 August 2026
Deadline given
29 August 2026
Refund received
No
Valid proof received
No
Current status
Situation remains unresolved
Situation remains unresolved

Data protection

Some messages include sensitive personal information. That information is kept private and is not published. Public versions are redacted.

Documented timeline — Zirth Group and Degrau Mágico

Chronological record of the documented facts, indicating the origin of each piece of evidence.

16 results

  1. 29 August 2026

    Deadline given and no valid transfer proof received

    A final deadline was given for valid proof of transfer or a concrete solution. To date, the amount has not been received and no valid proof of executed transfer has been provided.

    No responseDirect communicationWhatsApp messages / bank account confirmationZirth GroupDegrau Mágico, Lda.
  2. 28 August 2026

    Bank details requested and provided

    Bank details for the transfer were requested again and provided. Banking details must not be published without redaction.

    PendingDirect communicationWhatsApp messages — public summary only; banking details privateZirth Group
  3. 28 August 2026

    Further assurances of immediate payment

    Further assurances were given that the transfer would be made immediately, but no valid proof of executed transfer was received.

    PendingDirect communicationWhatsApp messages — redacted screenshotsZirth Group
  4. 27 August 2026

    Posts temporarily removed

    At the request of the company/representative, the public posts were temporarily removed based on a commitment that the amount paid would be refunded.

    DocumentedOwn documentDirect communication / own actionZirth Group
  5. 27 August 2026

    Commitment to refund the amount

    After the posts were removed, it was stated that the transfer would be made immediately or that the funds would arrive at any moment.

    PendingDirect communicationWhatsApp messages — public summary only; screenshots redactedZirth Group
  6. 20 August 2026

    Public complaints and testimonials found

    Public third-party complaints with similar allegations were located. These are allegations by their respective authors.

    To be confirmedPublic sourceSee Public Sources sectionVariety SplendorDegrau Mágico, Lda.
  7. 12 August 2026

    No refund received

    No refund, full or partial, of the amount paid has been received.

    PendingOwn documentBank statements (redacted)Degrau Mágico, Lda.
  8. 01 August 2026

    No concrete documentation received

    No concrete documentation demonstrating executed work was received.

    PendingOwn documentOwn recordDegrau Mágico, Lda.
  9. 15 July 2026

    No project received

    As of this date, no architecture project had been received.

    PendingOwn documentOwn recordZirth Group
  10. 15 July 2026

    No specialties received

    The contracted specialties were not received.

    PendingOwn documentOwn recordZirth Group
  11. 27 June 2026

    Delivery confirmations received

    Confirmations of correspondence delivery and email read receipts.

    DocumentedOwn documentDelivery receiptsDegrau Mágico, Lda.
  12. 24 June 2026

    Formal letters sent

    Registered letter requesting a resolution or a refund of the amount paid.

    No responseOwn documentCopy of the letter (redacted)Degrau Mágico, Lda.
  13. 10 June 2026

    Emails sent

    Formal emails requesting delivery of the project and specialties.

    No responseDirect communicationExported emailsDegrau Mágico, Lda.
  14. 26 May 2026

    Contract signed / agreement initiated

    According to the documents, an agreement was signed for the preparation of the Architecture project and its specialties.

    DocumentedOwn documentContract (redacted version)Degrau Mágico, Lda.Zirth Group
  15. 26 May 2026

    Payment of €6,000

    Payment of the agreed amount. Documentation kept on file; redacted versions will be published when available.

    DocumentedOwn documentPayment record (redacted)Degrau Mágico, Lda.
  16. 20 May 2026

    Initial WhatsApp communications

    Initial WhatsApp communications prior to the contract date, requesting information about the project and its specialties.

    DocumentedDirect communicationScreenshots (redacted)Zirth Group

Documentation: architecture project and specialties not delivered

Index of documentation related to the case. Documentation kept on file; redacted versions will be published when available.

Do not publish personal or sensitive data without redacting private information.

Before publishing any document, remove or redact signatures, bank details, identification numbers, private addresses, personal contact details, and other sensitive information.

11 results

26 May 2026

Services agreement

Signed contract for the preparation of the Architecture project and specialties.

ContractOwn documentRedactedPublic
Entities:
Degrau Mágico, Lda., Zirth Group
Notes:
Signatures, address, and contract number redacted in the public version.

26 May 2026

Proof of payment of €6,000

Bank record of the payment of the agreed amount.

Proof of paymentOwn documentRedactedPublic
Entities:
Degrau Mágico, Lda.
Notes:
IBAN and bank details redacted.

20 May 2026

WhatsApp conversations

Screenshots of status requests and the replies received.

WhatsApp messagesDirect communicationRedactedPublic
Entities:
Zirth Group
Notes:
Phone numbers redacted.

10 June 2026

Formal emails sent

Email correspondence requesting delivery or a refund.

EmailsDirect communicationRedactedPublic
Entities:
Degrau Mágico, Lda.
Notes:
Personal addresses redacted.

27 June 2026

Delivery confirmations

Registered mail receipts and email read confirmations.

Email delivery confirmationsOwn documentRedactedPublic
Entities:
Degrau Mágico, Lda.
Notes:
—

24 June 2026

Registered letter

Formal letter requesting a resolution or refund of the amount paid.

Formal lettersOwn documentRedactedPublic
Entities:
Degrau Mágico, Lda.
Notes:
Private address redacted.

02 July 2026

Witness statement

Statement by a person present at meetings and communications.

Witness statementOwn documentPrivate onlyPrivate
Entities:
Zirth Group
Notes:
Not published. Identity protected at the witness's request.

20 August 2026

Collection of public complaints

Index of third-party public complaints found online. These are allegations by their respective authors.

Public complaintsPublic sourceRedactedPublic
Entities:
Variety Splendor, Degrau Mágico, Lda.
Notes:
See the Public Sources section.

27 August 2026

WhatsApp screenshots — refund promised after posts removed

Screenshots of messages stating that the transfer would be made immediately or that the funds would arrive at any moment, after the temporary removal of the posts.

WhatsApp messagesDirect communicationNeeds redactionPublic
Entities:
Zirth Group
Notes:
Private original; public redacted version only. Redact health references, hospital/location details, banking details, and private personal information before public display.

28 August 2026

Bank details requested and sent

Messages where bank details were requested and provided for the refund.

WhatsApp messagesDirect communicationPrivate onlyPrivate
Entities:
Zirth Group
Notes:
Do not display IBAN, SWIFT, account holder details, or banking information publicly.

29 August 2026

Final deadline messages

Messages sent stating that if no valid proof of transfer or concrete solution was received, factual public documentation would be restored.

WhatsApp messagesDirect communicationNeeds redactionPublic
Entities:
Zirth Group
Notes:
Public redacted version only. Personal data, contact details, and banking information are removed.

Right of reply and corrections

If any company or person mentioned believes that information is incorrect, incomplete, or outdated, they may submit a correction request or right of reply. If the situation is resolved, this page will be updated.

Send a correction request

direito-resposta@zirthgroup.com — contact for this independent site

This website documents an unresolved consumer experience based on our own documentation, direct communications, and public sources. It does not present criminal or judicial conclusions. Where third-party complaints are mentioned, they are presented as allegations made by their respective authors, not as judicially proven facts.

About this site

This is an independent documentation website maintained by a private consumer. It is not the official website of, and is not affiliated with, Zirth Group, Degrau Mágico, Variety Splendor, MS Corporate Group, or any related entity. The content is based on our own documentation, direct communications, submitted testimonials, and publicly accessible sources, and is presented in factual, careful language. Any person or company mentioned may request a correction or exercise the right of reply.

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